You can cancel your order by sending an e-mail to customercare@smartmall.ng
or by dialing these telephone numbers : 09086666644, 08163904052,
09029123210

You can return/exchange an item by calling us on 09086666644, 08163904052,
09029123210

You can exchange an item for a higher one, if you discover that the item you
purchased cannot fit the purpose it was intended for. (For instance, you purchase
1HP Air conditioner and you later discovered you needed a 2HP Air conditioner).
In such circumstances, the product will be inspected, if the product is not
tampered with, the customer will pay the difference in price and the exchange
can be considered.

No, you will be referred to the service centre.

Yes, a warranty is voided once an item within the warranty period is opened or
referred to a technician(s) not affiliated to the manufacturer. Please, be informed
that warranty does not cover power surge.

You can do this by sending us an email customercare@smartmall.ng or by
calling us on 09086666644, 08163904052, 09029123210